Industry Solution
WhatsApp API for Clinics, Hospitals & Diagnostics
Cut no-shows with appointment reminders, send reports and follow-ups, and answer patient questions faster on WhatsApp.
✅ Fewer missed appointments
✅ Reports shared instantly
✅ Follow-up reminders
✅ Faster patient replies
Use cases
What you can do on WhatsApp
AppointmentsConfirm bookings and send reminders a day and an hour before.
ReportsNotify patients when lab reports are ready.
Follow-upsRemind patients about check-ups and medicine refills.
QueriesAnswer timings, fees and location questions with a chatbot.
PaymentsSend bills and payment reminders.
FeedbackCollect feedback after each visit.
Ready templates
Message templates you can use
Copy, edit and submit these for approval in your WATick panel.
Appointment reminder
Hi {{1}}, this is a reminder of your appointment with {{2}} on {{3}} at {{4}}. Reply 1 to confirm or 2 to reschedule.
Report ready
Hi {{1}}, your {{2}} report is ready. You can collect it from the clinic or view it here: {{3}}
Follow-up
Hi {{1}}, it’s time for your follow-up visit. Reply to book a slot. 🩺
Automation flows
Put it on autopilot
BookingAppointment booked → Confirmation → Reminder 1 day before → Feedback after visit
ReportsReport uploaded → WhatsApp alert → Doctor consult link
Features
WATick features you will use
- Appointment reminder templates
- Chatbot for timings & fees
- Team inbox for reception
- Calling addon
- Data export
- API for clinic software
⭐ Recommended plan
Single clinics start with Normal Standard or Premium. Hospitals and diagnostic chains should choose Advance.
View Pricing →Customer stories
What our customers say
“Our service reminders used to be handled manually. With the WhatsApp Official API through WATick, appointments and follow-up messages are much easier to manage.”
“Appointment confirmations and reminders are now much easier to manage. WATick has helped us make our WhatsApp communication more consistent without adding extra manual work.”
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Frequently Asked Questions
Yes. Use the WATick API and webhooks, or tools like Pabbly or n8n, to send reminders automatically.
Yes. Use quick-reply buttons like Confirm and Reschedule, and your team sees replies in the inbox.
Share only what the patient has agreed to receive, and follow the rules that apply to your practice.
Grow Your Clinics & Healthcare Business on WhatsApp
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