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Industry Solution

WhatsApp API for E-commerce & D2C Brands

Confirm orders, share delivery updates, recover abandoned carts and run offers that customers actually read.

✅ Order & delivery updates
✅ Abandoned cart recovery
✅ COD confirmation
✅ Offers with buttons
Use cases

What you can do on WhatsApp

Order updatesSend order confirmation, shipping and delivery messages.
Cart recoveryRemind shoppers about items left in the cart.
COD confirmationConfirm cash-on-delivery orders to reduce returns.
OffersRun sale campaigns with images, carousels and buttons.
SupportHandle returns and questions in a shared inbox.
ReviewsAsk for reviews after delivery.
Ready templates

Message templates you can use

Copy, edit and submit these for approval in your WATick panel.

Order confirmed

Hi {{1}}, your order #{{2}} is confirmed! 🎉 We will share tracking details soon.

Cart reminder

Hi {{1}}, you left {{2}} in your cart. Complete your order today – stock is limited!

COD confirm

Hi {{1}}, please confirm your COD order #{{2}} of ₹{{3}}. Reply YES to confirm.
Automation flows

Put it on autopilot

Order journeyOrder placed → Confirmation → Shipped → Delivered → Review request
Cart recoveryCart abandoned → 1 hour reminder → 1 day reminder → Offer
Features

WATick features you will use

  • Shopify / WooCommerce via integrations
  • Carousel templates
  • Meta WhatsApp Catalog
  • Drip campaigns
  • Team inbox
  • API & webhooks

⭐ Recommended plan

New stores start with Normal Premium. Growing D2C brands with catalogs and high volumes should choose Advance.

View Pricing →
Customer stories

What our customers say

“We use WATick to send order confirmations and delivery updates on WhatsApp. The automated workflow has made it much easier for our support team to keep customers informed.”
Rohan Mehta · Crestline Retail · India
“We integrated WhatsApp communication into our customer workflow using WATick. Order notifications and follow-ups are now handled in a more structured way.”
Kenji Sato · Sakura Commerce · Japan

Read all reviews →

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Frequently Asked Questions

Grow Your E-commerce & D2C Business on WhatsApp

Start your 3-day free trial or talk to our team for a free demo.

Chat on WhatsApp View Pricing