Industry Solution
WhatsApp API for HealthTech & Telemedicine
Confirm consultations, share video-call links, notify patients about reports and prescriptions and send follow-up reminders on WhatsApp.
Why HealthTech platforms use the WhatsApp API
Telemedicine works only when patients show up on time and know how to join. WhatsApp reminders with a call link reduce confusion, and follow-up messages help patients return for the next step in their care.
WATick lets your platform send approved templates, answer common questions with a chatbot and manage conversations in a shared inbox. Share only what a patient has agreed to receive and follow the rules that apply to your practice.
What you can do on WhatsApp
Message templates you can use
Copy, edit and submit these for approval in your WATick panel.
Consult
Call link
Follow-up
Put it on autopilot
WATick features you will use
- Chatbot for timings and fees
- Confirm / Reschedule quick-reply buttons
- Team inbox for care coordinators
- Media templates for reports
- API for your telemedicine platform
- Data export
⭐ Recommended plan
Small practices start with Normal Standard or Premium. Telemedicine platforms with many doctors should choose Advance.
View Pricing →Frequently Asked Questions
Share only what the patient has agreed to receive, and follow the rules that apply to your practice.
Yes. Trigger it from your platform through the API or an automation tool, or schedule it.
Yes, with quick-reply buttons like Confirm and Reschedule.
Yes, as a document, sent only to the patient concerned.
Yes. Your team replies from a shared inbox and can assign chats to the right person.
Grow Your HealthTech & Telemedicine Business on WhatsApp
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