Industry Solution
WhatsApp API for Hotels, Resorts & Homestays
Confirm bookings, share check-in details, handle guest requests and bring guests back with offers.
✅ Booking confirmations
✅ Pre-arrival details
✅ Guest requests in chat
✅ Return-stay offers
Use cases
What you can do on WhatsApp
BookingsSend confirmations with dates, room type and payment details.
Pre-arrivalShare check-in time, directions and ID requirements.
During stayTake room service and housekeeping requests on chat.
UpsellOffer upgrades, spa and dining packages.
CheckoutSend the bill and a thank-you message.
ReviewsAsk for reviews after checkout.
Ready templates
Message templates you can use
Copy, edit and submit these for approval in your WATick panel.
Booking
Hi {{1}}, your stay at {{2}} is confirmed from {{3}} to {{4}}. We look forward to welcoming you! 🏨
Pre-arrival
Hi {{1}}, check-in is from {{2}}. Directions: {{3}}. Please carry a valid ID.
Review
Thank you for staying with us, {{1}}! Could you share a quick review? {{2}}
Automation flows
Put it on autopilot
StayBooking → Pre-arrival → Welcome → Checkout → Review
Upsell2 days before arrival → Upgrade offer
Features
WATick features you will use
- Team inbox for front desk
- Media templates
- Chatbot for FAQs
- Web chat widget
- Calling addon
- API for booking engine
⭐ Recommended plan
Homestays and small hotels start with Normal Standard or Premium. Hotel groups should choose Advance.
View Pricing →Customer stories
What our customers say
“Guest confirmations and booking reminders are important for our business. WATick gives us a convenient way to automate these messages through WhatsApp.”
Frequently Asked Questions
Yes. Your staff replies from the shared team inbox.
Yes, by connecting your booking engine through the API or automation tools.
Yes. Send a review request with your Google review link after checkout.
Grow Your Hotels & Hospitality Business on WhatsApp
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