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Industry Solution

WhatsApp API for IT Services & Web Agencies

Reply to leads fast, share proposals, send project status updates and payment reminders to clients – all from one WhatsApp number.

✅ Instant lead replies
✅ Proposal sharing
✅ Project updates
✅ Payment reminders
Overview

Why IT and web agencies use the WhatsApp API

Clients of web and IT agencies expect quick answers, and the first company to reply often wins the project. WhatsApp lets your team reply in minutes, share quotes and files, and keep project conversations in one place instead of scattered across personal numbers.

WATick gives your agency an official WhatsApp Business API number with a shared inbox, template messages for status updates and invoices, and automation so that no enquiry is left waiting.

Use cases

What you can do on WhatsApp

LeadsAuto-reply to website and ad enquiries and ask for requirements.
ProposalsShare quotes, proposals and portfolios as documents.
Project updatesSend milestone and delivery updates.
ApprovalsAsk clients to approve designs with quick-reply buttons.
PaymentsSend invoices and payment reminders.
SupportHandle post-launch maintenance requests in a shared inbox.
Ready templates

Message templates you can use

Copy, edit and submit these for approval in your WATick panel.

Lead reply

Hi {{1}}, thanks for contacting {{2}}! We received your enquiry about {{3}}. Our team will share a quote within one working day.

Milestone

Hi {{1}}, the {{2}} milestone of your project is complete. Please review it here: {{3}} and share your feedback.

Invoice

Hi {{1}}, invoice {{2}} for ₹{{3}} is due on {{4}}. Pay here: {{5}}. Thank you for your business!
Automation flows

Put it on autopilot

New leadWebsite form → Auto-reply → Requirements → Quote sent → Follow-up
ProjectKick-off → Milestone update → Approval → Delivery → Review request
Features

WATick features you will use

  • Team inbox for sales and support
  • Media templates for proposals
  • Quick-reply approval buttons
  • Chatbot for enquiries
  • API for CRM and forms
  • Contact labels

⭐ Recommended plan

Freelancers and small agencies start with Normal Standard or Premium. Agencies handling many clients should choose Advance.

View Pricing →

Frequently Asked Questions

Grow Your IT Services & Web Agencies Business on WhatsApp

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