Industry Solution
WhatsApp API for Logistics, Courier & Delivery Companies
Send pickup, shipment and delivery updates automatically, and cut “where is my order?” calls.
✅ Pickup confirmations
✅ Live shipment updates
✅ Delivery OTP & proof
✅ Fewer support calls
Use cases
What you can do on WhatsApp
PickupsConfirm pickup slots and share driver details.
TrackingSend in-transit and out-for-delivery updates.
DeliveryShare delivery confirmation and proof.
Failed attemptsReschedule deliveries with quick replies.
CODCollect payment confirmations.
B2B updatesDispatch and invoice alerts for business clients.
Ready templates
Message templates you can use
Copy, edit and submit these for approval in your WATick panel.
Out for delivery
Hi {{1}}, your shipment {{2}} is out for delivery today. Track: {{3}} 🚚
Delivered
Hi {{1}}, your shipment {{2}} has been delivered. Thank you for choosing {{3}}!
Reschedule
Hi {{1}}, we couldn’t deliver {{2}} today. Reply 1 for tomorrow or 2 to pick a new date.
Automation flows
Put it on autopilot
ShipmentBooked → Picked up → In transit → Out for delivery → Delivered
Failed deliveryAttempt failed → Reschedule options → New slot
Features
WATick features you will use
- API & webhooks
- Quick-reply buttons
- Utility templates
- Team inbox
- Data export
- Scheduled campaigns
⭐ Recommended plan
Couriers with high volumes should choose Advance. Smaller transporters can start with Normal Premium.
View Pricing →Customer stories
What our customers say
“Delivery updates are one of our most frequent customer messages. WATick has helped us automate those notifications and reduce the amount of manual messaging required.”
“Shipment notifications are a regular part of our customer service. WATick helps us send these updates through WhatsApp without requiring constant manual intervention.”
Frequently Asked Questions
Yes. Connect it through the WATick API and webhooks.
Order and delivery updates are usually Utility templates, which cost less than Marketing.
Yes, with quick-reply buttons.
Grow Your Logistics & Courier Business on WhatsApp
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