Can I send repair status updates automatically?

Yes. Import job data from Google Sheets or connect your billing software through the API or automation tools.

Can customers approve an estimate on WhatsApp?

Yes, with quick-reply buttons like Approve and Call me.

Can I remind customers about warranty or AMC renewal?

Yes. Import expiry dates and schedule reminders before they expire.

Do I need special software to use this?

No. You can start with the WATick panel, the shared inbox and Google Sheets import.

Industry Solution

WhatsApp API for Mobile Repair & Electronics Shops

Send repair status, pickup alerts, warranty and AMC reminders, quotes and invoices to customers on WhatsApp.

✅ Repair status updates

✅ Ready-for-pickup alerts

✅ Warranty & AMC reminders

✅ Quotes & invoices

Overview

Why repair shops use the WhatsApp API

Customers keep calling to ask whether their phone or laptop is ready. A WhatsApp update at each stage – received, diagnosed, repaired, ready – saves those calls and builds trust.

WATick lets even a small shop send job-card updates, share quotes and bills as PDF, remind customers about warranty or AMC renewal and reply from one shared inbox.

Use cases

What you can do on WhatsApp

Job cardConfirm the device received with a job number.

QuoteShare the repair estimate and ask for approval.

StatusUpdate customers at each repair stage.

ReadyNotify when the device is ready, with the bill.

WarrantyRemind customers before warranty or AMC expires.

OffersPromote accessories, screen guards and new arrivals.

Ready templates

Message templates you can use

Copy, edit and submit these for approval in your WATick panel.

Received

Hi {{1}}, we have received your {{2}}. Your job number is {{3}}. We will share the repair estimate shortly.

Estimate

Hi {{1}}, the repair estimate for your {{2}} is ₹{{3}}. Reply YES to go ahead or NO to collect the device.

Ready

Hi {{1}}, your {{2}} is repaired and ready for pickup. Bill amount: ₹{{3}}. Warranty: {{4}} days. Thank you!

Automation flows

Put it on autopilot

RepairDevice received → Estimate → Approval → Repair done → Ready for pickup

AMC30 days before → 7 days before → Renewal quote

Features

WATick features you will use

Approve / reject quick-reply buttons
Media templates for bills
Scheduled reminders
Team inbox for counter staff
Chatbot for status queries
Google Sheets import

⭐ Recommended plan

Single shops start with Normal Standard or Premium. Service chains with several branches should choose Advance.

View Pricing →

More industries

Automobile & Service Centres Retail Shops E-commerce & D2C Telecom, SIM & Recharge Retailers Salons & Spas All industries →

Frequently Asked Questions

Grow Your Mobile & Electronics Repair Business on WhatsApp

Start your 7-day free trial or talk to our team for a free demo.

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