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Industry Solution

WhatsApp API for SaaS & Software Companies

Onboard trial users, send renewal and invoice reminders, announce product updates and resolve support tickets faster – on WhatsApp.

✅ Trial onboarding
✅ Renewal reminders
✅ Product update alerts
✅ Support in chat
Overview

Why SaaS teams use the WhatsApp API

Emails get ignored, and in-app notifications only reach users who are logged in. WhatsApp is where your customers already spend their day, so an onboarding nudge or a renewal reminder is more likely to be noticed.

With WATick you send approved template messages from the official WhatsApp Business API, trigger them from your app through the API and webhooks, and let your support team reply from a shared inbox – no personal phones involved.

Use cases

What you can do on WhatsApp

OnboardingWelcome new trial users and share setup steps.
TrialRemind users before the trial ends.
RenewalsSend renewal and invoice reminders with a payment link.
UpdatesAnnounce new features and release notes.
SupportHandle tickets and questions in a shared inbox.
FeedbackCollect feedback and NPS after key milestones.
Ready templates

Message templates you can use

Copy, edit and submit these for approval in your WATick panel.

Trial

Hi {{1}}, welcome to {{2}}! Your free trial ends on {{3}}. Need help getting started? Reply here and our team will assist you.

Renewal

Hi {{1}}, your {{2}} subscription renews on {{3}}. Pay here to avoid any interruption: {{4}}. Thank you!

Update

Hi {{1}}, new in {{2}}: {{3}}. See how it works: {{4}}. We hope you like it!
Automation flows

Put it on autopilot

TrialSign-up → Welcome → Day 3 tips → Trial ending → Upgrade offer
Renewal30 days before → 7 days before → Payment link → Receipt
Features

WATick features you will use

  • API & webhooks for your app
  • Team inbox for support
  • Chatbot for FAQs
  • Drip campaigns for onboarding
  • Quick-reply buttons
  • Data export

⭐ Recommended plan

Early-stage products start with Normal Standard or Premium. Teams with high volume, several products or in-app triggers should choose Advance.

View Pricing →

Frequently Asked Questions

Grow Your SaaS & Software Business on WhatsApp

Start your 7-day free trial or talk to our team for a free demo.

Chat on WhatsApp View Pricing