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Industry Solution

WhatsApp API for Web Hosting & Domain Providers

Send domain and hosting expiry alerts, invoices, downtime notices and support replies on WhatsApp – and cut missed renewals.

✅ Expiry alerts
✅ Invoice reminders
✅ Downtime notices
✅ Support inbox
Overview

Why hosting companies use the WhatsApp API

For hosting companies, renewals are revenue – and a renewal email sitting unread can mean a lost customer or a suspended website. A WhatsApp reminder reaches the customer where they will actually see it.

WATick connects to billing systems such as WHMCS through the API and webhooks, and there is a WHMCS WhatsApp notifications addon, so invoices, expiry alerts and ticket updates can go out automatically.

Use cases

What you can do on WhatsApp

ExpiryRemind customers before domains and hosting expire.
InvoicesSend new-invoice and overdue reminders with a payment link.
DowntimeNotify affected customers about maintenance or outages.
TicketsReply to support tickets and send status updates.
WelcomeShare setup guides and dashboard links after signup.
UpsellOffer SSL, backups and plan upgrades.
Ready templates

Message templates you can use

Copy, edit and submit these for approval in your WATick panel.

Expiry

Hi {{1}}, your domain {{2}} expires on {{3}}. Renew now to avoid losing it: {{4}}. Thank you!

Invoice

Hi {{1}}, invoice {{2}} of ₹{{3}} for your hosting is due on {{4}}. Pay securely here: {{5}}. Thank you!

Downtime

Hi {{1}}, we are performing scheduled maintenance on {{2}} from {{3}} to {{4}}. Your site may be briefly unavailable. We apologise for the inconvenience.
Automation flows

Put it on autopilot

Renewal30 days before → 15 days before → 7 days before → Expiry day → Grace period alert
BillingInvoice created → Reminder → Payment received → Receipt
Features

WATick features you will use

  • API & webhooks for WHMCS and billing
  • Scheduled campaigns
  • Team inbox for support
  • Chatbot for common questions
  • Media templates
  • Data export

⭐ Recommended plan

Small hosts and resellers start with Normal Standard or Premium. Hosting companies with large customer bases should choose Advance.

View Pricing →

Frequently Asked Questions

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