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Integration Guide

WATick + Razorpay Integration

Send WhatsApp messages automatically from Razorpay – connected via webhooks and Pabbly Connect, Zapier, Make or n8n.

Why connect

Why use WATick with Razorpay

Automate WhatsApp without switching tools or copying data by hand.

Instant receipts

Send a WhatsApp receipt as soon as payment succeeds.

Recover failed payments

Share a retry link when a payment fails.

Payment reminders

Remind customers before and after due dates.

More trust

Customers get official confirmations from your business number.

Fewer queries

Customers know their payment status without calling.

Easy records

Log payments to Sheets or your CRM in the same flow.

Use cases

What you can automate with Razorpay

Popular WATick automations our customers build.

ReceiptsPayment captured → WhatsApp receipt
FailuresPayment failed → WhatsApp retry link
LinksPayment link paid → WhatsApp thank-you
SubscriptionsRenewal charged → WhatsApp confirmation
RemindersPayment due → WhatsApp reminder with link
RefundsRefund processed → WhatsApp update
Example workflows

Ready ideas for Razorpay

Start with one of these and customise it for your business.

ReceiptRazorpay payment → Webhook → Pabbly → WATick
RetryPayment failed → Webhook → n8n → WATick retry link
SubscriptionSubscription charged → Make → WATick → Confirmation
Before you start

What you need

Keep these ready – setup takes only a few minutes.

A WATick accountNormal or Advance API – try free for 6 days.
An approved templateCreate it in your WATick panel and wait for Meta approval.
Your API detailsFound in your panel under Settings → API Access & Webhook.
A Razorpay accountWith webhook access.
Setup guide

Send WhatsApp messages from Razorpay

Trigger a WhatsApp template from WATick whenever something happens in Razorpay.

  1. Choose your automation tool

    Use Pabbly Connect, Zapier, Make or n8n – see our Pabbly, Zapier, Make or n8n guide.

  2. Create a webhook trigger

    In your automation tool, add a Webhook trigger and copy its URL.

  3. Connect Razorpay

    In Razorpay, add that URL as a webhook for a Razorpay payment, subscription or payment link event.

  4. Add the WATick action

    Add an HTTP / API step and paste the Send Template API URL and token from your WATick panel (Settings → API Access & Webhook).

  5. Map the details

    Map the customer’s phone number (with country code), your template name and variables like name or order number from Razorpay.

  6. Test and switch on

    Run a test with your own number, then turn the workflow on.

Best practices

Tips for smooth automation

Follow these tips so your messages reach customers every time.

Use the right number formatCountry code + number, no + or leading 0 – for example 917620798265.
Use approved templatesOutside the 24-hour chat window, WhatsApp only allows approved templates.
Message opted-in customersOnly send to people who agreed to hear from you. It keeps your quality rating high.
Test with your own numberRun the workflow once with your number before switching it on for customers.
Keep your token privateStore the API token in the tool’s secure credentials – never in public pages.
Watch for errorsAdd an error path or notification so you know if a message could not be sent.

📥 Also possible: get replies in Razorpay

Turn on the webhook in your WATick panel and every WhatsApp reply can flow back into Razorpay – to update a lead, add a note, save to a sheet or alert your team.

🤝 Want us to set it up?

Share what you want to automate and our team will help you connect Razorpay with WATick.

Get Setup Help

Other integrations

Frequently Asked Questions

Connect Razorpay With WhatsApp Today

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