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Integration Guide

WATick Webhooks for Developers

Receive WhatsApp messages and delivery updates in real time at your own URL.

Why connect

Why use WATick with Webhooks

Automate WhatsApp without switching tools or copying data by hand.

Full control

Build exactly the flow your business needs.

Real-time

Send messages instantly from your own system.

Two-way

Receive incoming messages and statuses by webhook.

Secure

Token-based access from your WATick panel.

Any stack

Works with any language that can make HTTP requests.

Help available

Our team can help your developers get started.

Use cases

What you can automate with Webhooks

Popular WATick automations our customers build.

Inbox syncNew messages → your CRM or helpdesk
Status trackingDelivered and read → your database
ChatbotsIncoming text → your bot logic
Lead captureNew chat → create a lead
AlertsKeyword → alert your team
AnalyticsStore events for reports
Example workflows

Ready ideas for Webhooks

Start with one of these and customise it for your business.

NotificationsYour app event → Webhooks → WATick → WhatsApp template
RepliesCustomer reply → WATick webhook → Your app
StatusDelivered / read → Webhook → Your database
Before you start

What you need

Keep these ready – setup takes only a few minutes.

A WATick accountNormal or Advance API – try free for 6 days.
An approved templateCreate it in your WATick panel and wait for Meta approval.
Your API detailsFound in your panel under Settings → API Access & Webhook.
A developerOr someone comfortable with HTTP requests.
Setup guide

Send WhatsApp messages from Webhooks

Trigger a WhatsApp template from WATick whenever something happens in Webhooks.

  1. Prepare an endpoint

    Create a URL in your app or automation tool that accepts POST requests.

  2. Turn on the webhook

    In Settings → API Access & Webhook, enable the webhook and paste your URL.

  3. Send a test message

    Message your WhatsApp number and check that your endpoint receives the data.

  4. Process the data

    Read the contact and message details and save or act on them.

  5. Respond quickly

    Return a success response fast and process heavy work in the background.

Best practices

Tips for smooth automation

Follow these tips so your messages reach customers every time.

Use the right number formatCountry code + number, no + or leading 0 – for example 917620798265.
Use approved templatesOutside the 24-hour chat window, WhatsApp only allows approved templates.
Message opted-in customersOnly send to people who agreed to hear from you. It keeps your quality rating high.
Test with your own numberRun the workflow once with your number before switching it on for customers.
Keep your token privateStore the API token in the tool’s secure credentials – never in public pages.
Watch for errorsAdd an error path or notification so you know if a message could not be sent.

📥 Also possible: get replies in Webhooks

Turn on the webhook in your WATick panel and every WhatsApp reply can flow back into Webhooks – to update a lead, add a note, save to a sheet or alert your team.

🤝 Want us to set it up?

Share what you want to automate and our team will help you connect Webhooks with WATick.

Get Setup Help

Other integrations

Frequently Asked Questions

Connect Webhooks With WhatsApp Today

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