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Integration Guide

WATick + Zoho Flow Integration

Send WhatsApp messages automatically from Zoho Flow – connected via webhooks and Pabbly Connect, Zapier, Make or n8n.

Why connect

Why use WATick with Zoho Flow

Automate WhatsApp without switching tools or copying data by hand.

Zoho apps together

Connect WhatsApp with Zoho CRM, Books, Desk, Forms and more.

No coding

Build flows with Zoho Flow’s visual builder.

Instant messages

Send WhatsApp messages as soon as something happens.

Conditions

Send different messages based on any condition.

Two-way

Receive WhatsApp replies back into Zoho apps.

Flow history

See every run and spot failures.

Use cases

What you can automate with Zoho Flow

Popular WATick automations our customers build.

Zoho CRMNew lead → WhatsApp welcome
Zoho BooksInvoice created → WhatsApp payment reminder
Zoho DeskTicket updated → WhatsApp status
Zoho FormsForm submitted → WhatsApp thank-you
Zoho BookingsAppointment → WhatsApp reminder
RepliesWhatsApp reply → note in Zoho CRM
Example workflows

Ready ideas for Zoho Flow

Start with one of these and customise it for your business.

Lead welcomeZoho CRM lead → Zoho Flow → WATick → WhatsApp welcome
Invoice reminderZoho Books invoice → Zoho Flow → WATick → WhatsApp reminder
Reply loggingWATick webhook → Zoho Flow → Zoho CRM note
Before you start

What you need

Keep these ready – setup takes only a few minutes.

A WATick accountNormal or Advance API – try free for 6 days.
An approved templateCreate it in your WATick panel and wait for Meta approval.
Your API detailsFound in your panel under Settings → API Access & Webhook.
A Zoho Flow accountFree or paid plan.
Setup guide

Send WhatsApp messages from Zoho Flow

Trigger a WhatsApp template from WATick whenever something happens in Zoho Flow.

  1. Choose your automation tool

    Use Pabbly Connect, Zapier, Make or n8n – see our Pabbly, Zapier, Make or n8n guide.

  2. Create a webhook trigger

    In your automation tool, add a Webhook trigger and copy its URL.

  3. Connect Zoho Flow

    In Zoho Flow, add that URL as a webhook for a Zoho app event or a webhook.

  4. Add the WATick action

    Add an HTTP / API step and paste the Send Template API URL and token from your WATick panel (Settings → API Access & Webhook).

  5. Map the details

    Map the customer’s phone number (with country code), your template name and variables like name or order number from Zoho Flow.

  6. Test and switch on

    Run a test with your own number, then turn the workflow on.

Best practices

Tips for smooth automation

Follow these tips so your messages reach customers every time.

Use the right number formatCountry code + number, no + or leading 0 – for example 917620798265.
Use approved templatesOutside the 24-hour chat window, WhatsApp only allows approved templates.
Message opted-in customersOnly send to people who agreed to hear from you. It keeps your quality rating high.
Test with your own numberRun the workflow once with your number before switching it on for customers.
Keep your token privateStore the API token in the tool’s secure credentials – never in public pages.
Watch for errorsAdd an error path or notification so you know if a message could not be sent.

📥 Also possible: get replies in Zoho Flow

Turn on the webhook in your WATick panel and every WhatsApp reply can flow back into Zoho Flow – to update a lead, add a note, save to a sheet or alert your team.

🤝 Want us to set it up?

Share what you want to automate and our team will help you connect Zoho Flow with WATick.

Get Setup Help

Other integrations

Frequently Asked Questions

Connect Zoho Flow With WhatsApp Today

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